Feedback
Welches Thema möchten Sie ansprechen?
- Allgemein
- Website
- Radroutenplaner
- Bayernnetz für Radler
- Radverkehr
- iOS-App
- Android-App
This data protection information relates to the processing of personal data in the context of this website, including the services offered there. For further information on the processing of your personal data, you can contact us using the contact details provided.
Central Agency for Traffic Management at the State building Departement Bavaria
Schwere-Reiter-Straße 41
D-80797 Munich
Email: zvm@lbd.bayern.de
The purpose of the processing is to fulfil the public tasks assigned to us by law.
Unless otherwise stated, the legal basis for the processing of your data results from Art. 4 para. 1 of the Bavarian Data Protection Act (BayDSG) in conjunction with Art. 6 para. 1 lit. e of the General Data Protection Regulation (GDPR). Accordingly, we are permitted to process the data required to fulfil a task incumbent upon us. If you have consented to processing, the data processing is based on Art. 6 para. 1 lit. a GDPR.
Our web server is operated by Ingenieurgruppe IVV. The personal data transmitted by you when you visit our website is therefore processed on our behalf by Ingenieurgruppe IVV:
Ingenieurgruppe IVV GmbH & Co. KG
Oppenhoffallee 171
D-52066 Aachen
E-Mail: ser(at)ivv-aachen.de
If necessary, your data will be transmitted to the responsible supervisory authorities to exercise the respective control rights. Please use the feedback form to submit your requests to exercise your rights.
Your data will only be stored for as long as is necessary for the fulfilment of tasks, taking into account statutory retention periods.
In general it is possible to use our website without storing your personal data. Exceptions are described below.
If we process your personal data, you have the following rights as a data subject:
If you have any questions about data protection in connection with this website, you can contact us using the feedback form. Further information on the subject of data protection and on exercising your right to lodge a complaint can also be found on the website of the Bavarian State Commissioner for Data Protection.
By accessing this website, you transmit data to our web server via your internet browser. The following data is processed during an ongoing connection for communication between your Internet browser and our web server:
The data is stored in the log files of our system, whereby the IP address is truncated immediately after it is collected, i.e. an IPv4 address is truncated to the first two bytes, an IPv6 address to the first 32 bits. Personal profiles cannot be created with such truncated IP addresses. This data is not stored together with other personal data of the user.
JavaScript is used in our information offering. You can switch off this function by changing the settings in your Internet browser. By switching off JavaScript, individual services (e.g. the map applications) of our information offering may no longer be usable.
By accessing this website, we store so-called session cookies (small text files) on your hard drive, which are valid for the duration of your visit to the website. We use these exclusively to recognise your session during your visit to our website. The session cookies contain a unique identification number and the IP address used by your computer. At the end of your visit, these cookies are automatically deleted from your hard drive.
Furthermore, we use a cookie with a validity period of one year to determine whether you have accepted the cookie notice or which cookies you have authorised within the scope of the notice. Most browsers are set to accept the use of cookies, but you can disable this function for the current session or permanently by changing your Internet browser settings.
The following cookies are set when you visit this site
Name:
_pk_id
Type: http
Storage Duration: 365 days
Purpose
: To check whether the cookie notice has been accepted
Name: _pk_ses
Type: Session
Storage : 365 days
Purpose
: Tracking cookie from Matomo (formerly Piwik) to measure website visits
The legal basis for the storage of cookies is Art. 6 para. 1 lit. e GDPR and Art. 24 para. 1 BayDSG. Our interest is to ensure the functions of the Radroutenplaner Bayern web platform.
[cookies_revoke]
We use the Matomo software environment on this website to continuously improve the content, services and functions. The data collected with Matomo is only stored and analysed by us in anonymised form on our own servers. The data protection settings (‘Do Not Track’ requirements) are observed.
You have the option of preventing the actions you take here from being analysed and linked. This will protect your privacy, but will also prevent the owner from learning from your actions and improving usability for you and other users.
Please note:
If you delete your cookies, this means that the opt-out cookie will also be deleted and may have to be reactivated by you.
The legal basis for the processing of the data is Art. 6 para. 1 lit. e GDPR and Art. 24 para. 1 BayDSG. Our interest is to optimise the content, services and functions of the website and to rectify errors.
We assure you that we take the greatest possible care in selecting and engaging our service providers to ensure that your data is used securely and only for the purposes stated.
Where necessary, we have concluded order processing contracts with the service providers used and, in the case of a server location outside the EU, we only use service providers that have been certified in accordance with the Data Privacy Framework and are therefore subject to the EU adequacy decision (https://www.dataprivacyframework.gov/list).
Furthermore, if we are obliged to do so by law or by court order, we will transfer your data to authorities authorised to receive such information.
If you send us enquiries or feedback by email or via the feedback form, your email address, including any contact details you provide there, will be stored in order to process the enquiry and in the event of follow-up questions. We may have to pass on anonymised extracts of your enquiry (e.g. of a technical nature) to service providers involved in the operation of the system for clarification. We use the PlanIO help desk solution from Planio GmbH (Planio) to process enquiries via the feedback form and the contact addresses assigned to the radlland-bayern.de domain. Further information on data protection at Planio can be found at https://plan.io/de/datenschutz/.
The legal basis for the processing of data is Art. 6 para. 1 lit. f. Our interest is in responding to enquiries from users of the services of RadlLand Bayern.
You can object to the storage of your data as part of a support enquiry at any time using the feedback form. We ask for your understanding that in this case no further processing of your existing enquiries can be carried out.
In order to provide further information (e.g. arrival and departure information by forwarding start/destination etc. to Bayerninfo), data is forwarded to specialised service providers. The requests are routed via our servers so that the service providers do not receive any data that can be used to identify individual users, apart from the route points and options entered by the user.
Furthermore, no tracking or combination with previous requests to the routers can take place, as these are stateless systems. This means that there are no records of previous interactions.
The legal basis for processing the data is Art. 4 Para. 1 of the Bavarian Data Protection Act (BayDSG) in conjunction with Art. 6 Para. 1 lit. e. Our interest is to provide comprehensive information on cycling in Bavaria and supporting value-added functions.
To send short links, create QR codes and other informative links, we use the branch.io service from Branch Metrics, Inc. This makes it possible to display routes and information suitable for your end device and, for example, to open routes directly in the app if the app has already been installed. The short links created for routes cannot be viewed directly by us. The user decides independently with whom they want to share these route links.
We do not pass on the data collected by this service and have taken technical measures to limit or, where possible, completely exclude the collection of user data/tracking of users. You can also find information on opting out of data collection for your mobile operating system at https://branch.app.link/optout.
Further information on the data collected and data protection at branch.io can be found at https://legal.branch.io/#privacy and https://www.branch.io/gdpr/.
The legal basis for the processing of the data is Art. 6 para. 1 lit. f. Our interest is the barrier-free provision of user content across our entire range of services.
Information that you send to us unencrypted by electronic mail (e-mail) may be read by third parties during transmission. As a rule, we are also unable to verify your identity and do not know who is behind an e-mail address. Legally secure communication by simple e-mail is therefore not guaranteed.
Like many e-mail providers, we use filters against unwanted advertising (‘SPAM filters’), which in rare cases automatically categorise normal e-mails as unwanted advertising and delete them. E-mails containing harmful programmes (‘viruses’) are automatically deleted by us in all cases.
Please let us know whether and how we can reply to your message and whether you agree to an unencrypted e-mail reply to your letter. If you do not agree to this, please provide us with your postal address so that we can reply to your message.
Die Bayernnetz für Radler Fahrradkarte ist der perfekte Begleiter für jeden Freizeit- und Tourenradler.
Jetzt kostenfrei bestellen!